Refund policy

Return & Refund Policy

We want you to be happy with your purchase from Everything4YourPets.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. Include your order number and clear photos or video showing the issue. After review, we may offer a replacement or refund at no additional cost.

Returns for Other Reasons
If you wish to return an unused item for another reason, please contact us within 14 days of delivery. Items must be unused and in their original condition and packaging.

Do Not Send Returns Without Authorization
Please contact us before returning any product. Return instructions and the appropriate return address will be provided after your request is approved. Items sent without prior authorization may not be eligible for a refund.

Return Shipping
For approved returns that are not due to damage, defect, or an incorrect item, return shipping costs are the customer’s responsibility. Original shipping charges, if any, are non-refundable.

Refunds
Once an approved return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations
Contact us as soon as possible if you need to cancel an order. We will make every effort to help, but once an order has entered processing or has shipped, cancellation may no longer be possible.

Final Sale / Non-Returnable Items
Certain products may be marked final sale or non-returnable for hygiene, safety, or other reasons. Any such restrictions will be stated on the applicable product page.

To request assistance with a return or refund, please use our Contact page and include your order number.